Privacy Policy
Effective Date: March 31, 2026
This Privacy Policy governs the collection, use, storage, and disclosure of personal information by Hangzhou Ace Technology Co., Ltd. (referred to as "we," "us," or "our"), operating the e-commerce website HZA-Power Steering (the "Site", accessible at [https://www.hza-powersteering.com]) and specializing in the sale of automotive power steering parts and related accessories. This policy applies to all users, visitors, and customers of the Site, in compliance with global privacy regulations including the General Data Protection Regulation (GDPR) for European users, the California Consumer Privacy Act (CCPA) for California users, and other applicable international data protection laws.
1. Personal Information We Collect
We collect personal information that you voluntarily provide to us when interacting with the Site, as well as certain automatically collected data to optimize your shopping experience. The information we collect includes:
- Contact & Order Information: Full name, email address (eric@hza-powersteering.com for business communications), phone number, billing address, shipping address, and order details related to automotive power steering products.
- Payment Information: Credit/debit card numbers, bank account details, and other payment data, processed securely through our authorized payment processors (including LianLian, Stripe, PayPal) — we do not store full payment card details on our own servers.
- Account Information: If you create an account, your username, password, order history, and saved shipping/billing preferences.
- Automatically Collected Data: IP address, browser type, device information, browsing behavior on the Site (e.g., product pages viewed, time spent on the Site), referral sources, and shopping cart activity, collected via cookies and similar tracking technologies.
2. How We Use Your Personal Information
We use the collected personal information solely for the following legitimate business purposes related to our automotive parts sales:
- Process, fulfill, and ship your orders for power steering components, and send order confirmation, shipping, and delivery notifications.
- Verify your identity, process payments securely, and prevent fraudulent transactions, chargebacks, and unauthorized access to the Site.
- Respond to your inquiries, customer service requests, warranty claims, and product support related to our automotive power steering products.
- Send marketing communications, including product updates, promotional offers, and new arrivals for automotive parts, only if you have explicitly opted in to receive such emails (you may opt out at any time).
- Improve the Site’s functionality, user experience, and product offerings based on user browsing and purchasing behavior.
- Comply with legal obligations, resolve disputes, and enforce our Site’s terms and conditions.
3. Sharing of Personal Information
We do not sell, rent, or lease your personal information to third parties for commercial purposes without your explicit consent. We may share your information only with the following trusted third-party service providers who assist in operating our business and complying with legal requirements:
- Payment Processors: LianLian, Stripe, PayPal, and other authorized payment services to process transactions securely.
- Shipping & Fulfillment Partners: Logistics companies to deliver your ordered automotive parts to your designated address.
- Website & Analytics Service Providers: Shopify (our e-commerce platform), Google Analytics, and other tools to maintain and optimize the Site.
- Legal & Compliance Authorities: When required by law, court order, or government regulation, or to protect our legal rights, property, and the safety of our users.
4. Data Security
We implement industry-standard security measures, including encryption technology, secure server protocols, and access controls, to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take all reasonable precautions to safeguard your data, please note that no electronic transmission or storage system is entirely secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
You retain the following rights regarding your personal information, subject to applicable data protection laws:
- Access & Correction: Request access to the personal information we hold about you and request corrections to any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information, where legally permissible (excluding data required for legal or order fulfillment purposes).
- Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any promotional email or contacting us directly.
- Data Portability: Request a copy of your personal data in a machine-readable format, where applicable.
To exercise any of these rights, please contact us at the email or address listed below.
6. Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance user experience, analyze Site traffic, and personalize your shopping experience. You may adjust your browser settings to disable cookies, but this may limit certain functionality of the Site.
7. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Company Name: Hangzhou Ace Technology Co., Ltd.
Store Name: HZA-Power Steering
Email: eric@hza-powersteering.com
Address: Qianwang street 1599, Hangzhou, Zhejiang, China
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date, and we encourage you to review this policy periodically.